Terms & Conditions

By using our website, you agree to be bound by DragonsSecret.com Terms & Conditions as set out below.

Contract for the Supply of Goods
The display of goods on the dragonssecret.com site amounts to an invitation to treat only and is not an offer to sell goods at any price indicated. No contract for the supply of goods will be deemed to exist between you and dragonssecret.com unless, and until, an email is sent by dragonssecret.com to you confirming that your order has been accepted and/or shipped. This confirmation e-mail amounts to an acceptance by dragonssecret.com of your offer to buy goods from dragonssecret.com and this acceptance is effective regardless of whether or not you receive the e-mail.

DragonsSecret.com are free to withdraw from a prospective contract at any time prior to acceptance. This also applies in the case of any error or inaccuracy in respect of the goods, any description applied to the goods, the availability of the goods or the order itself.

Price and availability information is subject to change without notice.

Site Information
To the fullest extent permitted at law, dragonssecret.com is providing this site and its contents on an "as is" basis and makes no representations or warranties of any kind with respect to this site or its contents. Dragonssecret.com disclaims all such representations and warranties, including for example warranties of merchantability and fitness for a particular purpose. In addition, dragonssecret.com does not represent or warrant that the information accessible via this site is accurate, complete or current.

Processing of orders
We aim to ship all items within 24 hours of receiving your order.
Your order may be delayed if the item is not in stock.
Some items may be unavailable.
We regret we are not able to supply dates our suppliers may get an item in stock.
We will keep you updated by E-mail as to the status of your order (unless you ask us not to).
Credit cards are debited before items are shipped by dragonssecret.com
Value Added Tax (VAT) is included in the cost of goods shipped to countries within the European Union. The current rate is 17.5%.
Shipments outside the European Union (EU) may be subject to local import charges and taxes, which are the responsibility of the purchaser.
Our standard Returns Policy applies to all purchases from dragonssceret.com except for customised artwork.
Limitation of Liability
This liabilty section applies only to the extent permitted by law.

Except as set out below, neither dragonssecret.com nor any of its directors or other representatives will be liable for damages arising out of or in connection with the use of this site.

Dragonssecret.com does not limit its liability for death or personal injury to the extent only that it arises as a result of negligence of dragonssecret.com its directors or other representatives.

If you create a user account on dragonsSecret.com you are responsible for keeping your password confidential. You will be responsible for any activity or orders that are created via your account.

Dragonssecret.com does not accept liability (except as set out below) for any errors or omissions and reserves the right to change information, specifications and descriptions of listed goods, products and services.

Returns Policy
In the unlikely event that you receive goods which were not what you ordered or which are damaged or defective, or are of a different quantity to that stated on your order form, dragonssecret.com shall, at its own option, make good any shortage or non-delivery, replace or repair any damaged or defective goods, or refund you the amount you paid for the goods in question PROVIDED THAT you notify dragonssecret.com of the problem in writing to support@dragonssecret.com within 7 days of delivery of the goods. (please state your Order No.)

Please note that we cannot accept returned goods that we reasonably believe have been used.

We regret that earrings cannot be returned for hygiene reasons.

You should check that all the items listed on the dispatch note match those contained in your package. If they do not, please email support@dragonssecret.com with your order details.

Dragonssecret.com does not accept liabilty for any indirect loss, consequential loss, loss of data, loss of income or profit, loss of or damage to property and/or loss from claims of third parties arising out of the use the dragonssecret.com website or for any products purchased from the dragonssecret.com website. Dragonssecret.com will only be liable for direct loss up to a maximum total of the price of the product purchased in respect of any claim.

Illegal Acts
It is a crime to use a false name or a known invalid credit card to order. Anyone caught wilfully entering an erroneous or fictitious order will be prosecuted to the fullest extent of the law. We track the electronic 'fingerprints' of every order placed on dragonssecret.com to enable us and all legitimate crime prevention and prosecution authorities to trace individual users engaging in criminal activities on our website.

Governing Law
All purchases from dragonssecret.com are subject to United Kingdom Law.

Modification of Terms
dragonssecret.com reserves the right to modify these terms at any time without prior notice. Any modification of these terms will be deemed to be effective from the date and time of posting on the dragonssecret.com site.

Privacy Policy

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